customer service

Complain and Win: 4 Tips for Calling Credit Card Customer Service

By Karen Haywood Queen A sense of dread fills many of us when we think about calling to report a credit card problem. The countless minutes spent listening to soul-destroying hold music — only to wind up with an unhelpful customer service agent who drops your call — are enough to make even the most […]

Consolidated Credit is Recognized for Outstanding Customer Service by the International Customer Management Institute

Consolidated Credit, a top national credit counseling agency and financial education provider has been recognized for its notable customer service by the International Customer Management Institute by being awarded runner-up for the Global Contact Center of the Year Gold Award in the small business category. Four Gold Award finalists were recognized for their superb customer […]